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Education Agent Training Course

The Education Agent Training Course (EATC) is a free, online, industry-recommended course that provides education agents with information about the Australian education system and Australia as a study destination. The course material is also a resource to help agents remain aware of changes and developments in international education.

Australian Education International (AEI) and the Department of Immigration and Border Protection (DIBP) provided support in the development of the EATC.

Education agents can become Qualified Education Agent Counsellors (QEACs) and be listed in the QEAC database. Becoming a qualified counsellor helps demonstrate your professionalism to prospective students, their parents and educational institutions.

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About the EATC


Education agents can apply to become Qualified Education Agent Counsellors (QEACs) and be listed in the database. Before applying for QEAC Certification, agents will have to complete the QEAC Certification Exam.

Course Material

The Education Agent training course covers four areas relevant to education counsellors specialising in Australia as an education destination: Australia, the AQF and Career Trends; Legislation and Regulations; Working Effectively in International Education; and Professional Standards and Ethics.

Up-to-date Information

The EATC is continuously updated with information about international education in Australia. It is an excellent resource and training tool both for individuals wishing to enter the international education industry as agents or existing agents simply looking for updated information about the industry.

Becoming a Qualified Education Agent Counsellor

Start an education agent course

1. Start the free course

Register for the Education Agent Training Course for free and begin studying the course material.

Complete the online exam

2. Complete the online exam

Complete and pass the final exam of the Education Agent Training Course. Find out more about the exam here.

Earn your qualification

3. Apply for your qualification

When you have applied for your QEAC Certification, you will receive a unique badge number and certification document.

Benefits for Qualified Education Agent Counsellors

Qualified Education Agent Counsellors are listed on the PIER Network and have access to the premium resources and other benefits listed below.

Exposure on the PIER Network

Online Listing

The PIER Network is a global online network of professionals in international education. A listing in the PIER Network is promoted through a connected group of sites, databases and government agencies that are viewed by students and educational institutions over 200,000 times a month.

All qualified agents will be listed in the PIER Network alongside other qualified peers.

Find a listing of Qualified Education Agent Counsellors »

Mobile App

Every qualified agent will also be listed on the smartphone app. The app will be distributed to a global network of partners in the professional education industry, accessible via all major mobile platforms (iOS and Android), and include location-based features and search functions.

Download the Mobile App »

Agent Resources

Knowledge Base

A searchable database of information derived from our global collection of courses that provides the most up-to-date resource for education agents in the world. It uses data compiled from all PIER recognised agent training course materials and global institution information.


"The Australian Education Agent Toolkit: Operating Successfully in Australia": This booklet is provided to you by Professional International Education Resources. It is intended to help education agencies to recruit students for Australian institutions organise their business practices and procedures.